Donor FAQs

 

What nonprofits are currently available on the CaringCent platform?

Does CaringCent verify all the Nonprofits listed on its site?

What types of credit cards does Caringcent accept and does it have to be an online account?

Can anyone use CaringCent to make donations to a nonprofit?

Is CaringCent secure?

What does it cost to use CaringCent?  What is the fee structure?

Is my donation tax deductible?

What is the process for signing up?

 

If you have additional questions, please do not hesitate to contact us!

 

What nonprofits are currently available on the CaringCent platform?

All 1.8 million registered 501(c)3 nonprofits are available for supporting via the CaringCent platform!

 

Are the Nonprofits listed on CaringCent verified?

Yes – CaringCent goes the extra mile to make sure that all charitable nonprofits available on CaringCent are verified against the IRS list of registered 501(c)3 charitable nonprofits.

Additionally, CaringCent vets the list against the U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC) to ensure that no CaringCent listed organization is on this overriding government watch list.

 

What types of credit cards does Caringcent accept and does it have to be an online account?

CaringCent accepts Visa, MasterCard, American Express and Discover cards which have online access and are issued by U.S. Banks and some foreign banks.  Excluded are most foreign issued cards, pre-paid cards and cards issued exclusively for a “retail” chain (like a Macy’s card or Home Depot card).  Additionally, the bank issuing the credit/debit card must be covered by one of our financial technology partners; however, we have coverage of well over 95% of all U.S. card issuing banks.

 

Can anyone use CaringCent to make donations to a nonprofit?

Absolutely – anyone who has a valid credit or debit card can register.  In order to have your credit or debit card enrolled for the “roundup” functionality, you will need to have a card for which you have online access to the account, as that is how we are able to receive data on the transactions to apply the roundup technology.

No online access?  No worry — you can still register and enroll your non-online credit or debit card and simply set a monthly recurring donation amount that is equal to the average monthly rounding amount (or for any amount you wish – minimum $10) to your selected nonprofit.  This amount will be charged to your enrolled payment card. You can also make a one-time donation at any time!

 

Is CaringCent secure?

CaringCent places security as paramount to our mission. Any financial data entered by donors (eg, Credit Card number, expiration date, account usernames and passwords) are passed directly in an encrypted format directly to our ultra secure financial technology partners.   CaringCent does not store bank login or account information, credit or debit card numbers, expiration dates, CSV codes or even billing addresses on our servers.  As a comparison, our platform is as – or more – secure than the donation platform available on non-profits’ websites.  In addition, we will never sell or rent your personal identifiable information to anyone – heck, as a security precaution, we don’t even have it to sell!

 

What does it cost to use CaringCent?  What is the fee structure?

Registering with CaringCent is free for all donors! There are no start-up costs and never any out-of-pocket fees. To cover our operations and support, technology partner fees, ongoing application development and ALL credit card and ACH processing fees, CaringCent charges a fee of 10% on all funds processed, with the fees being deducted from the funds sent to the nonprofit so a donor is never hit with an additional charge.   (As a point of comparison, typically nonprofits spend $.20 on average to generate every dollar donated, or a cost rate of 20%.)

As an example, if a donor’s monthly roundup amount totals $12 then 90% (or $10.80), will be sent to the selected nonprofit after deducting 10% to cover CaringCent fees.  Nonprofits receive payment on a monthly basis after all the funds have been received from the donors.  Additionally, when your nonprofit receives funds from CaringCent, it is fully “processed” with no extra card processing or ACH fees – just the cash free and clear.

The finer details:  In order to maximize your donation to your nonprofit and not pay excess in credit card fees, we do not charge your credit card for any monthly roundup amount under $10; therefore, we may elect to only process your monthly roundup amount once it surpasses the minimum threshold of $10 (which depending on card use may take a couple months to reach) at which time we will process all outstanding monthly balances and send your donation to your nonprofit at that time.

 

Is my donation tax deductible?

Yes as long as the charitable nonprofit you are donating to is a US-Based 501(c)3 charitable organization, in which case your donations through CaringCent are 100% tax-deductible to the extent allowed by law.

One of the great things about donating through CaringCent is there is a record of all your donations, available at the click of a button. Unlike other checkout counter donations and many crowdfunding site donations, YOU get the tax deduction for your donations. Reports for tax purposes are found through your Donor Profile.

 

What is the process for signing up?

CaringCent has been designed to be not only easy and painless, but fun for donors! Once you have signed up through a quick registration process, you select the organization you want to donate to, and that’s it! You can sit back and let CaringCent handle your regular donations to your favorite charity, or you can be actively involved—sharing your organization’s efforts and successes, competing with your friends, and possibly winning rewards if your organization offers them!  Ready to get started?  Sign up here!